Süsse 2901 5/5/2019

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Süsse 2901 5/6/2019

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Okay, thanks for your reply Lg.Jutta

GrannyJ 5/6/2019

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The fingernails are for G5 characters & in iC7, when using a G5 character the accessory comes in as it should. If used for G6 or later characters, you will have to reposition the fingernails. They are iC5 .iAcc files & are not props.

Mentalman 4/25/2018

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GrannyJ 4/25/2018

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If you purchased SciFi jumpsuits, then you purchased a texturing pack by Alley. The pack page https://www.reallusion.com/ContentStore/ccdproduct.html?contentid=ACC200CIENU012420170919005 shows that it requires the base jumpsuit by Granny J for it to work.

GrannyJ 4/25/2018

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You can attempt to validate the DRM under the submission tools tab - if that does not work, you will need to contact RL technical support as the developers have no access, this is created & managed by Reallusion.

maleenagabe 3/9/2018

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Hi Granny J I am interested in taking lessons with you. What is the cost per hour? what do I need to have other than iclone6 on my computer before we start? Can we screen share for training? Please call me @ 802 393-9111 or email me @ ipayne96@yahoo.com Thanks, Irving Payne

Dagny 1/30/2018

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Thank you for your quick reply! Now I'll go shopping to buy something you have created :-)

Dagny 1/30/2018

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Hi there! I love, Love, LOVE your creations. Question: Are your props interchangeable? Can I take props from one Set and use in another?

GrannyJ 1/30/2018

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In most packs, generally, the answer is yes. Select the prop in your scene manager, in the modify panel (with the prop selected) click the "detach" button under the Attach section; then with the prop selected in your scene manager, save it to your custom inventory folder. You can then bring the individual prop into any scene. If you are having a specific issue with a specific prop, email me directly to grannyj@grannyjs3dattic.com

Süsse 2901 1/11/2018

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GrannyJ 1/12/2018

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Hello - You will have to be more specific about the issue you are experiencing. Kindly grab a screen shot of error message & correspond via email to grannyj@grannyjs3dattic.com - the saddle shoes have been purchased by several customers & tested and no one else is having any issues, so to determine the resolution to your problem, more information is required.

Süsse 2901 12/1/2017

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GrannyJ 12/1/2017

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Winter Kit is an add-on pack for Master Builder to "winterize" the items in Master Builder. The kit contains 79 props, of which 12 are decorating props, and the remainder are roofs, roof extension, portico roofs and porch roofs to be used with Master Builder. The houses & walls are in the Master Builder pack found here: https://city.reallusion.com/ContentPreview.aspx?i=JICe487a1d2b623df7b1&g=

maleenagabe 8/1/2017

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Hi I brought your GJ3D sign Builder but I don't know how to apply or use it. Are there any instructions or video? How do you apply the fonts? Please help! ipayne96@yahoo.com

GrannyJ 8/1/2017

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Can you meet me on Skype? My Skype ID is grannyjsplace

Rain7dv 5/22/2017

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GrannyJ 5/23/2017

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GrannyJ 5/23/2017

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Rain7dv 5/22/2017

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Mad Hatter 5/23/2017

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Hi Granny J - I bought your men's boots - they are great!! I was wondering if you could maybe make some realistic cowboy/western boots? Could really use those.

GrannyJ 5/23/2017

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Hello Chris - I am sorry you are experiencing an issue & will do my best to help you resolve it. You must have the current version of Character Creator to download the boots. The current version is: 2.01.1710.1 If you do not have this version installed, you may obtain it at: https://www.reallusion.com/character-creator/update.html If your issue persists email grannyj@grannyjs3dattic.com

Rain7dv 5/22/2017

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LogicalWarrior 10/20/2016

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Hi Granny, Kitchen Appliances Pack...error C:\Users\Public\Documents\Reallusion\Template\iClone 5 Template\iClone Template\Texture\Bump\BakedBeansBUMP.avi C:\Users\Public\Documents\Reallusion\Template\iClone 5 Template\iClone Template\Texture\Bump\Water2_faucet_bump.avi C:\Users\Public\Documents\Reallusion\Template\iClone 5 Template\iClone Template\Texture\Bump\sOAPYwATERbumpVID.avi C:\Users\Public\Documents\Reallusion\Template\iClone 5 Template\iClone Template\Texture\Bump\ripplingwaterBUMP.avi

GrannyJ 10/20/2016

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When you download the files here: https://www.dropbox.com/sh/yt27zbq853m20p3/AAAbUh8lKCpIfRnfyTl5EDfma?dl=0 make sure you place them in the directories as listed on your error message.

GrannyJ 10/20/2016

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download the video bump maps & sound files here: https://www.dropbox.com/sh/yt27zbq853m20p3/AAAbUh8lKCpIfRnfyTl5EDfma?dl=0

GrannyJ 10/20/2016

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If you do not use the default folders for your iClone content on Drive C:(as in the paths listed in the error), then you manually must move the video files to those folders. If you can't find the video bump maps, email me at grannyj@grannyjs3dattic.com & I will send you a link to download them.

cina 9/14/2016

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Hi Granny I am trying to find out...What program did you use to make you gingerbread house. I have been using Iclone for years and I still can't figure out what vendors are using to make their props. I use sketchup...And have imported props easily into iclone. But I see nobody markets sketchup models. That is the only program I am familiar with for iclone props. Please if you have any recommendations for a stranger. I would love some insight! Thankyou

WLue491405_20100214053638811 4/14/2016

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Hallo - i byed today Balletacademy. Download is good with Reallusion downloader for iClone 6Pro. But install is error... invalid repacker dll version please, can you help? Thanks Wolfgang

GrannyJ 4/14/2016

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Hello Wolfganag - have you upgraded your iC6 to the latest version (6.42)? Please send me a screen shot of the error message to grannyj@grannyjs3dattic.com so I can help diagnose your issue. Several customeers have purchased the pack and installed without a problem.

Earl-1 6/16/2015

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Purchased the background audience package. Followed the instructions...changed the files extension to ".WMV" but it still bombs. Doesn't work. Obviously then, there is something else that needs to be done to make it work. And yes, I am using iclone 5.5.

GrannyJ 6/16/2015

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Also Earl- Please ensure that you have the video located at the following path: C:\Users\Public\Documents\Reallusion\Template\iClone 5 Template\iClone Template\Props\BackgroundAudience\VIDEO

GrannyJ 6/16/2015

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Hello Earl- Please provide a screen shot of the error message you are receiving via email to grannyj@grannyjs3dattic.com. The pack has been tested & it is functioning properly for other users. Please include the path where the video files are located on your machine. Thanks, Granny J

WLue491405_20100214053638811 6/2/2015

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Hallo - My name is wolfgang, i buyed many mirror packages for iClone 5.5. Now in iClone 6.1 isn t work my question now: you will patched these package mirror stage for iClone 6? I missed this package and i hope you can help. thank you and bye from berlin

GrannyJ 6/3/2015

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Hello Wolfgang - The folks at RL are aware that mirror planes do not work in iClone6. Until the iC6 application is updated to accommodate mirror planes, they will only work in iClone 5.

bushellstudios 2/12/2015

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I purchased the Background Theater, and I switched the .ipro ext to wmv, now I installed my iClone a separate driver othern the C drive, so in my content manager i am able to load the still of the audience but the video isn't their although when open the folder i see the wmv video files, i also copied this to my C drive still not working, not sure what to do.

GrannyJ 2/12/2015

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Typographical error - please use this email address: grannyj@grannyjs3dattic.com

GrannyJ 2/12/2015

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Hello- Kindly ensure this is the path on drive C where you copied the videos to: C:\Users\Public\Documents\Reallusion\Template\iClone 5 Template\iClone Template\Props\BackgroundAudience\VIDEO as this is the path the prop looks for. If that does not correct your problem, you can also reload the video (both the diffuse & opacity) via the modify panel for the prop, pointing to the video's location. For additional assistance, please email to granny@grannyjs3dattic.com Thank you.

Alex.s.64 1/29/2015

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HELLO,I WANT TO THANK YOU FOR ALL YOUR HELP AND SUPPORT WITH MY PACKS ! WITH YOUR HELP I'M ABLE TO DO A BETTER JOB!AGAIN MANY THANKS,MANU

johnwb2 11/16/2014

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Hi, I purchased your Thanksgiving package and the following props have installation issues. BreadPlate.iprop, Candlestick.iProp, DiningRoom.iprop, [Status] Network error. Please check your internet connection and try again later. If it still does not work, please contact Reallusion tech support with saved installation log. ?Thank you. John

GrannyJ 11/17/2014

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Hello- There was a glitch during an update of the RL's servers that caused any issue with many developer's contents. The issue was quickly fixed by the RL team & the content has been resent to purchasers as gifts. Kindly check your Message Center and Marketplace inventory & download the pack titled "THANKSGIVING DINNER". That should solve your content issue. Thank you & our apologies for the inconvenience.

studio_20090922190347119 10/6/2014

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Granny J I cannot convert my iprop to wmv I purchased the background SFX. My email is tc@defmotive.com

GrannyJ 10/7/2014

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Kindly provide additional details. What is your OS? Do you have administrative privileges & is your folders view set to "view file extensions"?

psicoactual_20110104104251656 7/20/2014

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No videos of me "vitage bathroom" work. Can not find the readme file.

GrannyJ 7/20/2014

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Hello Carmen- If you go to the pack page on my storefront at: http://city.reallusion.com/ContentPreview.aspx?i=JICa96933b1c9ac26e68 near the bottom of the page is the link to open the READ ME FILE. Just click on it & it will open in your browser. The videos are included in the pack but file extensions must be changed PRIOR to bringing the iProps into your scene. There are detailed instructions in the READ ME file & also a tutorial at the end of the promotional video Best regards, Granny J

Alex.s.64 6/5/2014

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HELLO GRANNY HERE MANU..I'M HANGING FOR YOUR NEW CREATIONS!!!!!!!!!

GrannyJ 6/6/2014

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Hello Manuela- the new vampires you requested should publish sometime tomorrow... They have all the built-in motions Viktor/Viktoria have PLUS bite own wrist, stand & sit reading book, caressing face, walk away & return talking. Pack will also include the book & a chair.....

mozs49 5/7/2014

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Thanks for all your help, I got the Lamp Fire Truck Ok. Mozs49

GrannyJ 5/7/2014

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You are most welcome. Please feel free to contact me any time you are having an issue. Have an awesome day, Granny J

mozs49 4/11/2014

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Dear Sir or Madam, I purchase the Boys Bedroom Set but when I try to import the Lamp Fire truck all the room imports (not the Lamp Fire Truck can u fix this please so I can re-download the rest of the props are great Thanks Mozs49

GrannyJ 4/30/2014

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Hello Mozs49- You open the entire room, then in the scene manager on the left, you select the Lamp Fire Truck and then click on the "+" sign at the top of the scene manager panel. This will save the lamp as a separate prop. If you require additional assistance, please email me at granny@grannyjs3dattic.com & place the pack name in the subject box. Best regards, Granny J

GrannyJ 10/18/2013

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Please note - Some props in this store require sound files (.wav) and video bump files (.avi) to be thoroughly realistic. At this time, these types of files cannot be uploaded via the Reallusion Marketplace, however, these files are available to purchasers by emailing me at grannyj@grannyjs3dattic.com with your proof of purchase for each prop. We attempt to deliver these files within 24 hours of each request received.