mdiamantis 6/26/2021

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Hi, I bought the "bundle 01 female AR". Items 04 and 05 remain in "trial" mode despite all my efforts. Please, I need help! Best regards, Michel

Slayerazazel 6/27/2021

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No problem, glad you got it working

mdiamantis 6/27/2021

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Hi, I took your advice, it works great! Thank you. Best regards, Michel

Slayerazazel 6/26/2021

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Hi mdiamantis. Please be sure to download the free side flip motion that was listed in the description of the pack you purchased for those motions to work correctly. https://marketplace.reallusion.com/side-flip_44124?g=

LogicalWarrior 3/20/2021

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Awesome!! Thank you so much!! Truly enjoy using your content! 👍👍

LogicalWarrior 3/19/2021

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Hello, I purchased your Goddesses of War pack, and all but the Greek Goddess has their sheaths as separate sheaths. The avatars come with it, but the separate accessory is missing. Can you please send me the sheaths for the Greek Goddess in all the color formats? Need it for a project I'm doing (Athena, Goddess of War). Thanks in advance! 👍👍

Slayerazazel 3/19/2021

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Hi, thank you for bringing that to my attention. I have fixed the issue. If you are using smart gallery, refresh the page and it will allow you to update the pack and just download the 3 sheaths that are missing.

edpark 8/8/2020

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Hi, just bought the Samurai Wakizashi R-Waist sword. It appears on my character on his hip. Is there a way to unsheath the sword and have my character wield it? (Sorry, first time buying an asset and the product page made me assume that you can take the sword out of the sheath). Thanks!

Slayerazazel 8/8/2020

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Hi edpark. Can you please send me a screenshot of the issue. Each sword should be separate from their sheaths. Which i also just checked. There is no sheath, it is just the sword. The sheath is sold separately. To put the sword in the characters hand. You just need to move it and in the modify tab, change the attach parent from the waist to the hand. You can send the screenshot via the forums or directly to azazel_d2@hotmail.com

charleee 7/24/2020

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What base content do I need in order to use the vampire morphs? cant find it anywhere

Slayerazazel 7/24/2020

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The base content are the morphs, which are included in each individual pack for each vampire. And all of them are included in the full pack. So you do not need to purchase anything else. The clothing in the pictures are not included and are for demonstration purposes only though

seansilasgtr 6/27/2020

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Hello, I am looking for the trench coat that is shown with your vampire elder. I am buying him as well. can you help looking for that clothing?

seansilasgtr 6/27/2020

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Oh ok, thats cool. I am trying to not model too much as I am building a scene for a movie. Thank you for your work and time..

Slayerazazel 6/27/2020

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I currently don't do any custom or requested work. I'm still slowly learning and just creating what comes to mind as i learn. Best place would be to ask on the forums, i'm sure there are some developers that would be able to accommodate a scary scarecrow. Sorry i can't help with that.

seansilasgtr 6/27/2020

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cool! Thank you for answering so fast!!! How much would you charge for a custom scary scarecrow?

Slayerazazel 6/27/2020

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If purchasing through the marketplace. You will need to purchase the "Base" and then the preferred texture set.

deidrereaystudios 6/12/2020

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Do you believe these morphs would work with the headshot plugin??? Our workflow requires that for most of our game characters..

Slayerazazel 6/12/2020

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Please either message me through the reallusion forums or you can send me an email from the forums also. Alternatively you can contact me through my facebook page. https://www.facebook.com/ReaperProductions

Slayerazazel 6/12/2020

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Hi, I have headshot plugin and just tried it with my morphs. If applying the headshot to an already morphed character the headshot basically reshapes the head. But it does work if you do the headshot first, and then apply the morph. I can send you some screenshots, but can't do it through this messaging system.

deidrereaystudios 6/11/2020

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Hey we are looking at purchasing the https://marketplace.reallusion.com/fantasy-mega-morph-pack Fantasy mega morph pack. We have essential skins already so that should be okay. we are using CC3. Will the morphs and everything work with that???

Slayerazazel 6/11/2020

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Hi deidrereaystudios, as long as you have the Essential Morphs and Skins Pack, it should still work fine in CC3. Just reset the base character to full default and the sliders will work fine with the CC3 base.

hasnainali_594442 6/10/2020

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I purchased your Cyberpunk CC Outfits and it is showing me trail. Why is that i paid for export version.

Slayerazazel 6/11/2020

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If you purchased through the content store. You will need to contact Reallusion for a possible refund. If you purchased through the marketplace, there is no option for us to give a refund. I can however offer something else on my marketplace store of the same value.

Slayerazazel 6/11/2020

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It clearly states in the description that base content is required. Did you purchase through the marketplace, or through the content store?

hasnainali_594442 6/11/2020

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So now i have to spend 129$ on that pack. I don't have money

Slayerazazel 6/10/2020

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Hi hasnainali, do you have all the required bases for it. The cyberpunk CC outfits are based on some of reallusions assassins pack clothing bases.

lamerenoelle 2/9/2019

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Hello j'ai téléchargé "Robot Santa - naughty or nice" et je n'arrive pas à l'appliquer dans iclone pro 7 : "failed to load the file" ? thanks for your answer

Slayerazazel 2/18/2019

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Have sent you a private message with an email address for you send me screenshots of any of the issues you are experiencing

lamerenoelle 2/18/2019

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Hello,je l'ai réinstallé avec "installcontent" et toujours la même erreur ! cela provient -il que c'est un "pbr" ou faut-il avoir robot santa de base ? je n'y comprends rien ! quand je demande "find file" il va bien à l'endroit où il est enregistré ???? Merci de m'aider

Slayerazazel 2/9/2019

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Hi lamerenoelle, i have downloaded and tested and i cannot find an issue. Please redownload the content and try install again

xourel 12/28/2018

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Hi Reaper, After long time and ping pong game with the real "Illusion" support, we are unable to improve the situation. I have lost my confidence in the market place and this "Trial mark"system. It seems that nobody was able to manage this trial mark, it seems to be a mark of "God or evil". What is Strange is that in you tube we can find free Avatar without trial mark, and in Market place, you pay but you have a 50 50 chance to loose your money. But, I wish you all the best for the new year

Slayerazazel 12/29/2018

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Hi Xourel, can you contact me on the forums, as i do not get notifications for these messages. I will try assist you more as best i can through that message system. https://forum.reallusion.com/Users/2834291/Slayerazazel

xourel 12/17/2018

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Hi Slayer, After deep analyze with the reallusion support, it seems that the problem is regarding the Asian_female from reallusion https://marketplace.reallusion.com/asian-female_139295 But unfortunately, it is unaivalable for purchase. I have from my side some asian_female files, but not sure that were the good one. I will wait for the reallusion support answer. Best regards Xourel

xourel 12/11/2018

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Hi Slayer, All is not so good in the reallusion world. I saw that you sent me a mail in the message center but I am not able to see it. Many things begins to make me unhappy. Can you let me know what you would to told me 19 hours ago? Have you some idea? I cross my fingers. Cheers Xourel

xourel 12/12/2018

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Thank you I will do like that and if not working I will contact reallusion support. Cheers Xourel

Slayerazazel 12/12/2018

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I believe the bug may be either on your side or a reallusion bug. I have downloaded the content on my side and it all looks fine. Before contacting reallusion support i'd recommend the following. Reboot your modem, reboot your PC, redownload the content pack again and reinstall. There could have been an interuption during download/install. Hope that helps.

xourel 12/7/2018

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Hi Reaper, I have ordered the pack "Fantasy courtesans", but the Courtesan 4 and 5 still in trial version. Can you let me know how to remove the trial version? Thank you in advance for your answer. Best regards

Slayerazazel 12/8/2018

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Hi xourel. Please try and run the content verification. Also do you have the required base content? The clothes are edits from Reallusions Fantasy Playset - Assassin's. And the CC essentials morphs and skins?

Geoffrey James 8/6/2018

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Also, every time I load a character into iClone, it changes from "New" to "Trial".

Slayerazazel 8/7/2018

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It's hard to see the content once it's loaded in that video. Does the content while in iclone display with Trial watermarks all over the screen? Or is it just the avatars displaying as trial in your content library?

Geoffrey James 8/6/2018

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Well, it's definitely not my connection. Here's a youtube video documenting the problem: https://youtu.be/5Y7Dr4zWb88 My concern about putting in a support ticket is that Reallusion always says "it's a content provider problem." Any ideas other than that? I deleted the content files and redownloaded prior to filming the youtube video.

Slayerazazel 8/6/2018

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Do you have the latest updates for iClone and the content downloader. Apart from all i have suggested you may need to contact reallusion support. As there is no issues on my end that i can see.

Geoffrey James 8/5/2018

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It's still showing TRIAL on 3 of the avatars: Troll 01, Orc 02, and Goblin 02.

Geoffrey James 8/1/2018

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Your fantasy characters keep loading as TRIAL rather than NEW, even though I've purchased them.

Slayerazazel 8/1/2018

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I have just tested the characters on my end and all are loading correctly. I recommend doing the following: 1. Go to help in iclone and run the Content 1-Click Verification. Test if they are still showing as trial. 2. Download and Install overwriting the originals. Test if they are still showing as trial

Mentalman 5/23/2018

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Hey great stuff. Wanted to know if any of your superhero's have ability to shrink small? I noticed you make small characters, so if not could you do a mod for a few bucks more? Thanks.

Slayerazazel 5/24/2018

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Thank. The superhero characters where based off reallusions motion dummy and have all the same features as it. The avatar proportion button in the modify panel will allow you to alter the size of it. The shrink from the video was camera trickery. Zooming out to make the atom look like he was shrinking.

pedrosura 12/28/2017

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Cool, let know me know. I also thought about using an opacity image. I tried to resize the body to make it smaller than the CC head but didn't lik ethe result. Perhaps yours looks better

pedrosura 12/27/2017

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I realy love the dummy presets!! I have a question/request. Any chance of getting a headless dummy via an opacity file or a different dummy model? I can attach an CC Avatar and use it as a character.

Slayerazazel 12/27/2017

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Hi Predrosura, Thanks. I'll see what i can do in regards to removing the head from the model. I'll message you directly when i have an answer

spinmain11 10/14/2017

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Hey man sending you a message.