Please its not problem of our product. Contact with Reallusion support.

Hi, I have contacted support and they told me the issue lies with you. You should upload your prop inside a subfolder. If you call your prop inside any folder 01.ctProp, and the prop inside another pack has the same naming, CTA will replace the same naming when the content downloads. Hope this helps.

Dear Muriel,
We want to express my heartfelt thanks for bringing to our attention the issues with the "Christmas Magic Neighborhoods Scenic Set" and "Snow-Covered Houses."
Your detailed observations and suggestions have been invaluable in identifying and resolving these discrepancies. It’s community members like you who help us maintain the quality and accuracy of our products, ensuring a better experience for everyone.
I am pleased to inform you that the problems you highlighted have been corrected. The appropriate adjustments have been made, ensuring that the content now matches what was originally intended and displayed.
Thank you once again for your proactive approach and for being an integral part of our community. If you have any further suggestions or feedback, please do not hesitate to reach out. Please try to download again!
Warm regards,

Hi Artourio, thanks for trying, but I'm afraid a lot of your other content is still affected. I bought your town houses and the first four propts have now also been substituted. I'm afraid you're going to have to check all your content, both free and paid and make sure you're using subfolders.

Dear Muriel,

Greetings! I want to extend my heartfelt thanks once again for your invaluable contribution to resolving the issues with the "Christmas Magic Neighborhoods Scenic Set" and other related content.

Your dedication and detailed observations are greatly appreciated, proving to be invaluable to our team. I want to assure you that we are diligently working to rectify the problem as soon as possible. All will be in order shortly.

Your feedback has been instrumental in helping us improve not only the current products but also our overall approach to content organization and quality assurance. We're thoroughly checking all our content, both free and paid, and ensuring that everything is properly sorted into subfolders to avoid any further issues.

Thank you once again for all your help. Your contributions have not only aided us in enhancing our offerings but have also helped in creating a better experience for all our users.

Best regards,

Hi Artourio, sorry it took me a while to get back to you. I'm so glad you were able to sort this out. All my content, both free and purchased, is now restored and I'm looking forward to using it. I have added 3Dforfan to the list of people I follow as I really like your style.

Thank you! :)

Hello,
Delete it and try to download again please!